Depending on the sales flow and the ShipIT 365 setup the tracking information is applicable on the header and lines according to underneath scheme.

The options on the creation of the transport depends on the setting in Base transport order on:

Open documents

Basically this setting allow you to create a transportorder from the sales order or the warehouse shipment when not posted.
Because of the open documents structure we are able to store the track and trace information easier then when creating the transportorder based on posted documents

Action from Sales order without WMS

Settings Scenario Starting Point Transport order creation Tracking Information Tracking No. available Tracking URL available Standard BC Tracking No.
Unposted Documents A Sales Order -> Transport Order(1) Header Yes Yes
Line Yes Yes
Posted Sales Shipment Header Yes Yes
Line Yes Yes
Posted Sales Invoice Header No No Yes
Line No No
Unposted Documents B Posted Sales Shipment -> Transport Order(2) Header Yes Yes
Line Yes Yes
Posted Sales Shipment Header Yes Yes Yes
Line Yes Yes
Posted Sales Invoice Header No No No
Line No No
Sales Order Header No No
Line No No

Action from Sales order with WMS

Settings Scenario Starting Point Transport order creation Tracking Information Tracking No. available Tracking URL available Standard BC Tracking No.
Unposted Documents C Warehouse Document -> Transport Order (3) Header Yes Yes
Line Yes Yes
Posted Sales Shipment Header Yes Yes
Line Yes Yes
Posted Sales Invoice Header No No Yes
Line No No
Unposted Documents D Posted Sales Shipment-> Transport Order (4) Header Yes Yes
Line Yes Yes
Posted Sales Shipment Header Yes Yes
Line Yes Yes
Posted Sales Invoice Header No No No
Line No No
Sales Order Header No No
Line No No

Posted documents

When setting the ShipIT 365 setting to posted documents you will not be able to create a transportorder directly from the sales order or the warehouse shipment. You only can use posted documents to create the transportorder.
Because of the posted documents structure we are not always able to store the track and trace information from the transportorder

Action Shipment from Sales order without WMS

Settings Scenario Starting Point Transport order creation Tracking Information Tracking No. available Tracking URL available Standard BC Tracking No.
Posted Documents E Sales Order Header No No
Line No No
Posted Sales Shipment -> Transport Order (5) Header Yes Yes
Line Yes Yes
Posted Sales Invoice Header No No
Line No No

Action Shipment from Sales order with WMS

Settings Scenario Starting Point Transport order creation Tracking Information Tracking No. available Tracking URL available Standard BC Tracking No.
Posted Documents F Sales Order Header No No
Line No No
Posted Warehouse Shipment -> Transport Order(6) Header Yes Yes
Line Yes Yes
Posted Sales Invoice Header No No
Line No No

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